1 reviews | Active since Aug 2020
Vodacom ****med me!!
I took a contract with vodacom 1st week of November then I was told to pay R100 for activation only then they later deducted money for pro-rata.. So now they claim that they sent an sms on the sim card that's in the router stating that they will be deducting on the 15th of December. That time my agreement with them was that they should deduct on the last day of the month so it bounced because i only get paid on the last day of the month like i told them.. now i had to pay R147 for bank charges also how was I supposed to know that I'm supposed to check the router sim for smses like really????
So now they deducted on the 30th on December, yes they got the money but all of the sudden there are interests charged of an amount of R100.88 of which i was told that they will not be charging any interests.. Now they went and tried to deduct on the the 3rd of January it bounced again so I got bank charges of an amount of R147 again
Now when I call vodacom I'm being told that I should've checked the sms since it shows that they are gonna deduct on the 15th..
THIS WAS NOT THE AGREEMENT WE HAD!!!! no one told me that I should check those smses also.. I want a solution to this because I will not be taking this lying down.. I'm getting interest that I know nothing about, this mess is costing me money and my credit score.. I want my money back
FIX THiS!!!
- I do want to knw how can u debit so many time and load me with errors while I'm nt in the wrong, I knw I don't always always have moneybin my bank account that's why we agreed on the debit date so u can get ur money but now it seems like u just do as u like and don't care about my bank statement and credit profile and bank charges, I want my back the errors and banking fee charges, that when I would say u have resolved the matter not by sending me my vodacom come statement, I knw what happened so I need u to fixed it ,I don't like it when we have an agreement and late I look like a fool and just pay and pay because I'm afraid to f**k my profile up
- I do want to knw how can u debit so many time and load me with errors while I'm nt in the wrong, I knw I don't always always have moneybin my bank account that's why we agreed on the debit date so u can get ur money but now it seems like u just do as u like and don't care about my bank statement and credit profile and bank charges, I want my back the errors and banking fee charges, that when I would say u have resolved the matter not by sending me my vodacom come statement, I knw what happened so I need u to fixed it ,I don't like it when we have an agreement and late I look like a fool and just pay and pay because I'm afraid to f**k my profile up