Vodacom ****med me

Item: Vodacom
Rating: 1
Author: Zusipe M

I cancelled my previous contract (R378,99) and switched to a R79 bundle for 15GB. The consultant assured me that the next debit cycle would debit R79. However, they have debited the initial contract amount which has lapsed 2months ago. I'm unhappy about this and I am ready to cut all ties with this service provider for good.

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Replies (1)

Vodacom's replyOfficial

01 Dec 2021, 07:25

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply01 Dec 2021, 07:25

Official