VODACOM **** WEBSITE in disguise,worst possible customer service!!!

**** website in disguise, this is a hard warning for anyone planning to make a purchase on the Vodacom website.I strongly advise against it, they will make a run for it with your money and cause you stress. I bought a phone on the Vodacom website and paid this company, however they claimed to have not received the money yet they have record of the transaction and fail to provide me with proof, even a mere letter to support their claims so I can make a reversal with my bank.This issue has been ongoing for more than a month and they are dodging it every second they get to an extent that they have blocked my number so I struggle to make contact,you have to go through online chats to get in touch with them and consultants have endless excuses, Vodacom never responds emails and treats their customers like filth.Vodacom has been playing a cat a mouse game with this issue for weeks, so much so that I'm disgusted and fed up. I have been a loyal customer to Vodacom for years but now ready to cancel all my contacts and cut ties with Vodacom and find myself a service provider that values their customers. Vodacom offers the worst possible service to their customers and managers are always out of reach or there's always a claim that the so called managers will call you back due to meetings and many of the other sorry excuses they come up with and Vodacom email are never responded unless you are a new customer taking up a contract with them. It is absolutely exhausting and disgusting. I am livid and want nothing to do with Vodacom anymore.