VODACOM ****** **** - **** - ***** *******

Call centre agent gave me a full and final settlement balance to pay this amount was paid as per agreement and an e-mail with POP and full and final payment reflecting was sent to Vodacom.

Now almost a year later I get a letter of demand from some attorney office Jacobs Burnard and ass claiming I still owe Vodacom money. I explained to Doris from said attorney office to ask Vodacom for the voice recording of myself and the call centre agent where by he crearly stated it is the last payment due to Vodacaom and NO ADDITIONAL PAYMENTS ARE DUE.

Ho am I now being charged for additional amounts after the fact and to top it all Vodacom is refusing to listen to the recording or to supply it to myself as proof.

I will not pay a cent to Vodacom as my account is paid in full according to the conversation between myself and the call center agent from Vodacom