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Veerabhatran K

1 reviews | Active since May 2012

10 Jul 2021, 15:43

Vodacom **** : fibre cancellation

Hi,

I cancelled my vodacom fibre in march and moved to Mweb feom may because of the 1 month notice. I am gettung billa from vodacom even now. I even have a mail from vodacom collections agency for whicb i rep**** that i want fhem to call me. Does vodacom expect me to spend my airtime and wait for 2 or 3 hours on a working day? This feels like a ****.

0
Replies (4)
Vodacom
Vodacom's reply10 Jul 2021, 15:59
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
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Veerabhatran K's update13 Jul 2021, 22:19
Reviewer Update
Hi, I have not received any updates since then. I hope this will not have an impact on my credit rating?
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Veerabhatran K's update19 Jul 2021, 15:56
Reviewer Update
Still no updates...
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Veerabhatran K's update22 Jul 2021, 12:22
Reviewer Update
Hi guys, please clarify what is being done to fix my credit report. I have a mark on the report thay payments were outstanding ir not paid too.