SM
Sandisiwe M
1 reviews | Active since Mar 2021
03 Mar 2021, 12:00
Vodacom ****
Vodacom Vodabucks is the biggest **** I have ever came across. First Vodacom firstly stop using points to convert for data bundles and emplomented the Vodabucks. Those Vodabucks I have played several times where they will say I won 20mb or 100mb but never got credited. All they mostly do is to upsell their bundles that you must buy with your airtime. You will win all these puzzles which they actually never get completed no matter how much you play, or be given a voucher for the most odd stores which you don’t use for daily purchases worst be entered in a R100000 draw that I doubt it even takes place. I have used Vidacom for almost 20years but now is the high time I’m considering change!!!
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Replies (1)Vodacom's replyOfficial
03 Mar 2021, 14:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Mar 2021, 14:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
