SP
Suzi P
1 reviews | Active since Sept 2016
30 Nov 2020, 08:06
VODACOM ****
A consultant at Vodacom upgraded my contract without my consent. Now Vodacom does not want to pull any recording and another consultant is saying that I need to pay a cancellation fee.
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Replies (3)
Vodacom's replyOfficial
30 Nov 2020, 10:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Nov 2020, 10:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
SP
Suzi P's updateReviewer Update
30 Nov 2020, 10:29VODACOM EVEN ASKED MY PERSONAL DETAILS VIA TWITTER
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Suzi P's update30 Nov 2020, 10:29
Reviewer Update
VODACOM EVEN ASKED MY PERSONAL DETAILS VIA TWITTER
SP
Suzi P's updateReviewer Update
30 Nov 2020, 10:48AND THEN VODACOM AASK ME MY CELL NUMBER AND POST IT ON TWITTER? HOW PROFESSIONAL IS THIS?
SP
Suzi P's update30 Nov 2020, 10:48
Reviewer Update
AND THEN VODACOM AASK ME MY CELL NUMBER AND POST IT ON TWITTER? HOW PROFESSIONAL IS THIS?