SM
Simamkele M

1 reviews | Active since May 2022

15 Aug 2022, 11:23

Vodacom ****

Months and months after promising to resolve the issue Vodacom is still adamant and true to their ****! After the complaint they called and reversed the contract. A couple of days later, not more than a week. I was yet upgraded to another ******** CONTRACT, more expensive than the previous one. I have came to a painful decision to reverse and block their debits, knowing very well they will ruin my credit record for it. What option do I have? I'm being bul**** and strong armed to contracts I never agreed to. Even further to this, they're even threatening legal action against me for the supposed "missed payments". I'm scared to check the credit record I have worked so hard to build. VODACOM YOU HAVE RUINED ME.

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Replies (1)
Vodacom
Vodacom's reply15 Aug 2022, 12:10
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team