GS
Garnett S
1 reviews | Active since Aug 2020
20 Sept 2022, 19:19
Vodacom ****
Apparently vodacom went ahead an upgraded my contract with airtime only and locked me down to a 2 year agreement, the sad part is that there is no new phone only airtime, I honestly dont know how they get away with this nonsense. Please stay away from vodacom and vodacom rewards they are the biggest sharks.
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Replies (2)
Vodacom's replyOfficial
21 Sept 2022, 07:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Sept 2022, 07:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
GS
Garnett S's updateReviewer Update
28 Sept 2022, 18:55To give some feedback on the above situation, they managed to help me, by listening to the conversation and it seems from Vodacom Rewards side they made a mistake.
GS
Garnett S's update28 Sept 2022, 18:55
Reviewer Update
To give some feedback on the above situation, they managed to help me, by listening to the conversation and it seems from Vodacom Rewards side they made a mistake.