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zizwe N
1 reviews | Active since Sept 2011
09 Aug 2022, 15:18
Vodacom ****
Just bought a phone on contract and asked to pay R104 upfront and told that my term is 3 years with the instalment of R199. I also indicated that my deduction date is the 15th. Out of the blue 8days later on the 08/08 deduction of more than R200 by Vodacom take place not even the day agreed on contract. First time l am with this network. It seems as if there is nowhere to run. No matter where you go with these cellular companies you will be trapped. This is not going to end . It's a beginning of the contract and imagine how pumpy is the road going to be. I will challenge this while is too early
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Replies (1)Vodacom's replyOfficial
10 Aug 2022, 08:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Aug 2022, 08:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
