CR
Christian R

1 reviews | Active since Jan 2020

08 Jan 2020, 13:30

Vodacom ****

The customer service from Vodacom is non existent.

My contract was migrated without any concent, i tried phoning them on ***4 and *** but no one wants to assist, they either drop the call or transfer me to courier,???!!!! Iv been struggling with Vodacom with every single contract i got from them.

Now i need to pay alot more for my contract, they are *******. I will keep on trying to reach soneone to assist if something like that is even available. If i dont pay this account they just added then they will just deduct R100 more for non payment. Just keep *****ing.

My other devices is with cellc and tekom and it is a breeze, no issues and alot cheaper!!

This is my last every **** with Vodacom, will definitely leave this ****...

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Replies (1)
Vodacom
Vodacom's reply09 Jan 2020, 07:07
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team