SM
Sandil'air Manana
1 reviews | Active since Jun 2020
05 Jun 2020, 12:23
Vodacom ****.
I have an account with Vodacom which was in areas for few months, i paid each an every cent I owed them. My contract ended on the 03 of June 2020. When I called to call to cancel the contract they keek adding more months. When i called end of May they said it ending in November, I called again and am told it’s ending in December. The contract is no longer 24 months its now 31 months ☹️.
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Vodacom's replyOfficial
05 Jun 2020, 13:31 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jun 2020, 13:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Sandil'air Manana's updateReviewer Update
07 Jun 2020, 11:11It been days trying to cancel my contract with Vodacom that has ended, but they won’t let me. I signed a 24 months contract with them but they added another 6 months and they told me they will blacklist me if I don’t pay. They’re using their power to benefit from the poor.☹️
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Sandil'air Manana's update07 Jun 2020, 11:11
Reviewer Update
It been days trying to cancel my contract with Vodacom that has ended, but they won’t let me. I signed a 24 months contract with them but they added another 6 months and they told me they will blacklist me if I don’t pay. They’re using their power to benefit from the poor.☹️