AB
Aobakwe B

1 reviews | Active since Jun 2022

01 Jun 2022, 12:07

Vodacom ****

So I recently renewed my contract with vodacom for a new fone , but I wanted to keep my package the same. Now that I have received the fone I realized that my package is not the same ..they actually changed me from an affordable package to an expenxive package.

I tried to call them to resolve the matter , but all I am getting from the consultants is attitude.

Kindly find a way of resolving my problem

0
Replies (1)
Vodacom
Vodacom's reply01 Jun 2022, 13:56
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team