AB
Aobakwe B
1 reviews | Active since Jun 2022
01 Jun 2022, 12:07
Vodacom ****
So I recently renewed my contract with vodacom for a new fone , but I wanted to keep my package the same. Now that I have received the fone I realized that my package is not the same ..they actually changed me from an affordable package to an expenxive package.
I tried to call them to resolve the matter , but all I am getting from the consultants is attitude.
Kindly find a way of resolving my problem
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Replies (1)Vodacom's replyOfficial
01 Jun 2022, 13:56Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Jun 2022, 13:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
