MM
Mathe M

1 reviews | Active since Sept 2012

27 Sept 2022, 16:30

Vodacom ****

I bought a Laptop Proline V146ENV in January in Heidelburg and now it isn't charging and it is still under warranty. When I take it to Nigel Vodacom shop they told me that I must take it to Proline outlet in Midrand myself.But I never bought it from Proline why can't I get help from Vodacom while I am their costomer and my laptop is still under warranty? Please help

0
Replies (1)
Vodacom
Vodacom's reply28 Sept 2022, 08:11
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team