Vodacom ************

Vodacom are absolute ***********! We were called from someone who said they were from Vodacom before lockdown with and offer for a laptop and a 5GB data plan. We agreed to the deal. When the laptop arrived it came with 2simcards. We immediately called to cancel, suddenly Vodacom can do nothing about it because it was another company contracting for Vodacom. So we pay Vodacom directly, its a Vodacom contract but they cant do anything about it. We had no idea who this supposed "other company" is nore can you call them back on the line they called us on. Now we literally brought the simcard directly after lockdown to a Vodacom store and they refused to take ot back! Now over 2years when the contract has expired we ha e called cancellations 4times, to just stop the contract, and only the last time did I revieve a cancellation sms. Now I see the contract ia still running! It is so easy to open up a contract with Vodacom but they absolutely just refuse to close one! I am now at the point of not knowing what to do....it seems once you have a contract with Vodacom, whether you agree to it or not, you are held to it for life! I am so desperate as I cannot affored to continue to pay Amy longer