Vodacom ***********...

I have been trying for over two years now to have a data contract cancelled in total. Despite various calls to their call centre and repeated promises by the agents that this will be cancelled, nothing to date. Try using their walk in centres to cancel a contract, their then direct you to the call centre where...guess what...nothing happens. This reported this week that their revenue was over R100bn and that they have seen an incredible demand for data usage etc....no wonder...they ignore your instructions and still charge and make enormous profits.. So the question, how does this contract get cancelled in total and how will I be reimbursed for the unnecessary monthly charges When the initial contract came up for review, I cancelled so I need to have this refunded to me. MY 20 GIG Top up... Come Vodacom focus on your customer service and your loyal customers, I have been a loyal client for almost 25 years now..