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Vincent P

1 reviews | Active since Jan 2021

07 Jan 2021, 16:02

VODACOM **********

****. Is this shake nonsense just a way to get more money from us. As if you're the cheapest network around to begin with. I've honestly feel like im being ****med over and over again. I win and then an error has occurred. EVERYTIME. I've won 4 times already and no prizes.

0
Replies (3)
Vodacom
Vodacom's reply08 Jan 2021, 07:25
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
VP
Vincent P's update11 Jan 2021, 11:20
Reviewer Update
Hi

I've escalated.
No one has contacted me back. My number is *** .I still have not heard from you guys yet on hello peter you guys said I'll hear from customer service soon. It has been 4 days.
Thanks Vincent Padayachee
VP
Vincent P's update12 Jan 2021, 16:27
Reviewer Update
This is not resolved. Why was my ticket closed.