WG
Wouter G

1 reviews | Active since Dec 2009

17 Oct 2021, 16:29

Vodacom ****

Vodacom, there is an online seller, Elite mobile, that say they exclusively deal with you , your logo , and even your company name is placed before their name Vodacom. Elite mobile

Wanted to ask , if you are affiliated with them?

How the **** works is , they phone you , go through all your Details, en then inform you, your application has been successful, they only now need to load the Debit order , for you , Vodacom

So they then send an SMS to your phone, and tell you , it is just to approve, the monthly payment

You then await your contract, and Details of when you're phone would arrive

Eventually, all of a sudden, you now get an E mail , stating your application has been declined, this is very weird, as everything is OK

What you don't know is , that the SMS that you approved, is a DEBICHECK, and not even the bank can cancel it, they then start deducting money of your account , for their "Value added services " but there is no phone

When you take them on , for ********** take your money, they claim it is the bank, that was to slow , to cancel it , but the bank confirms, only they can cancel it

Are you aware of this,? Is this the kind of business partners you have, when you search, you'll see , even news 24 have Done a article on them and froud, and still you allow them to carry on , using your company name, to **** people out of money??

0
Replies (1)
Vodacom
Vodacom's reply18 Oct 2021, 00:34
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team