Vodacom ****

I wish I could make it a negative review below "1"...

I upgraded my phone on your website in January, as I was notified to do so.

Received my phone and all was good, and got a email notification to state what my new billing was to be, R379, Cool, I was happy with that, carried on with my merry life.

HOWEVER, checked My Vodacom, to my surprise it states I now owe R827.99 per month, well wasn't I surprised.

NOWHERE DID IT IT STATE THIS WOULD BE MY NEW PM PAYMENT, while upgrading, absolutely no where, not in the T&C's, no where in the online upgrading process, not in the email confirmations, not in my invoice of delivery, NO WHERE... If it had popped up to let me know my new pricing, I wouldn't of upgraded...

This is an absolute ****, I refuse to pay this, and you can honestly have the phone back, I WILL NOT pay a penalty fee. I can't afford such a hefty monthly fee for my phone contract, and "downgraded" however, you have sneakily made it more expensive.

This is HIGHLY *********.