NL
NONKUMBUZO L

1 reviews | Active since Jul 2022

21 Jul 2022, 11:23

VODACOM ****

I am a small business person who always looking for new business ideas, so I wanted to buy that airtime and electricity selling machine from flash. But then one of Vodacom sales people approach me and sold me a machine that they explain as exactly what I needed... I asked them so many times if this machine is doing what I wanted then they said yes then they took my details and left and told me me it will be delivered in the next few days, after 7 days the machine was delivered by two gentlemen then I signed the delivery note but after i opened the machine I realized it wasn't what was sold to me. I then again approached their sales person he said they will come and fetch the machine in 48hours which the same guys that delivered came to fetch it and I signed for it... Vodacom is now harassing me for payments on the machine I do not have and I never used, they are demanding R1587 or else they hand me over to their attorneys. is this appropriate?

0
Replies (2)
Vodacom
Vodacom's reply21 Jul 2022, 13:05
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
 
NL
NONKUMBUZO L's update21 Jul 2022, 15:38
Reviewer Update
I WILL BE VERY GLAD IF CAN CALL, BECAUSE AM REALLY FRUSTRATED RIGHT NOW