Vodacom - ****

My daughter received a telephone call from Vodacom and the agent informed her that she had won R 25 000 and a car but she needed to make a donation to an organization, since my daughter has been unemployed for nearly 5 years I scratched the money together and e-wallet donation of R 500.00 to cell *** (other numbers we have received calls from *** / ***), this number was given by the agent, the agent confirm receipt of the money on 27 November 2019 at 19h10, she was told that she would receive the pin via SMS to withdraw the funds and the car will be delivered, today an agent called back and said the e-wallet money was reversed, which is not the case, someone at Vodacom must-have draw the money, this so so sad that people in need are being ****med, I have been with Vodacom since the beginning and never had any other service provider, this is the messages my daughter received: Dear Vodacom customer: Your number has been rewarded with a brand new vw/1.6'polo-vivo.2018MODEL//***/AW. courtesy of vodacom in collarboration with mandela's children fund foundation:http//shake &***.T&C's apply. - Vodacom Reward Ref no:SB-03774/643-IM.StandardBank: Instant Money voucher *** for R25,000 PIN(**) Withdraw from select spar stores & all SBSA ATM. T&C's apply. Query? ***