MH
Mpho H
1 reviews | Active since Sept 2011
18 Nov 2019, 10:44
Vodacom ****
What a **** by vodacom! I kept getting a message that my data is depleting and I should buy more data as per the message below: "Your Vodacom Data on *** has run out. To continue using data, Dial *124# to Get 500MB + 500MB FREE at R19 (today) now with your airtime advance. Offer available today until 23:59. Dial *135# or click http://voda.com/appaccount to check your balance.". Then I did as advised above at around 22:00 at night and guess what?? I wake up with no data. I called vodacom and I am told that the data was only valid for one day . Where on that message does it say the data is valid for one day?
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Vodacom's replyOfficial
18 Nov 2019, 11:46Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply18 Nov 2019, 11:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
MH
Mpho H's updateReviewer Update
22 Nov 2019, 11:16I am still patiently waiting for someone to contact me!!!
MH
Mpho H's update22 Nov 2019, 11:16
Reviewer Update
I am still patiently waiting for someone to contact me!!!