KS
Katana S
1 reviews | Active since Apr 2019
04 Apr 2019, 16:32
Vodacom ****
I have been debited about R 1200 for a VodafoneLive Game called p-squarem-hunkydory-c-0. I have no memory of asking for this service and have not received any service. I only noticed airtime being deducted off my number. When I called the customer call center did I find out where the money was going. Why haven't you blocked this **** Vodacom? I am not the only customer being affected by this. Please give me a refund, or a compensation.
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Vodacom's replyOfficial
04 Apr 2019, 17:17 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Apr 2019, 17:17
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,