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Bêrend Badenhorst

1 reviews | Active since Jun 2018

04 Jul 2018, 17:10

Vodacom ****

Vodacom Direct sold me a router (over the phone) with 5 gig data for R99,00 p/m. I repeatedly asked the salesmen if there were any hidden costs and he REPEATEDLY assured me that only R99 would be added to my Vodacom account monthly. Since the deal started about 2 months ago I have been paying between R180 and R200 p/m. The number is ********** 905. This is ***** if not blatant theft! I went to Vodacom Langeberg Mall today and they don't even know about the R99 deal. Of course they "couldn't" help me. I want to stress that I did NOT top up my data as I have data left each month. I dare Vodacom to listen to the sales recording made that day. This is a ****!

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Replies (1)
Vodacom
Vodacom's reply04 Jul 2018, 21:35
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Best regards,