Vodacom ****
Every time I go-to Vodacom FB free mode is depliting my data. Vodacom is misleading public and is unfair practice. This is totally unacceptable. On complaint to Vodacom as to why they using my data for FB free mode they sent me SMS message with explanation how to set and contr data limit on my Vodacom tablet which is got nothing to do with FB in free mode. What a joke!!! Please Vodacom define to me when I'm in free mode so that I don't use my data for free FB mode. I'm aware of 75 MB allocation to surf FB in free mode but it still deplits my data.
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Vodacom's replyOfficial
03 Jun 2018, 12:41Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Jun 2018, 12:41
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,