1 reviews | Active since Sept 2016
vodacom ****
<p>I contacted vodacom to cancel my contract and I was advised by the sales person to upgrade to the 79 contract that comes with airtime of 110 and 500MB for 24_ months . I have received data for three months . this month I switch on my data believing I'm going to get my data like every month but nothing came through . I realized that when my airtime got finished when I called I was told it was used for internet because I don't have data . then I ask why I didn't receive data this month there was no explanation but I was told they activated 500MB data for 24 months I will receive SMS and no SMS came through . I called again and this time I received SMS that my data is activated for 24 months . when I check there is no data now when I call I spoke to sales person called Oscar he drop my phone and now the phone is just in the machine no answer .the number I called is ********** </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom has not contacted me about my complain .still waiting for the consultant .
Vodacom has not contacted me about my complain .still waiting for the consultant .
