1 reviews | Active since Oct 2013
Vodacom ****
Hello, I had a Vodacom contract for internet which was capped at R149 per month. In January 2014 they deducted R1700 from my account. I called them so they can clarify why they deducted so much much. The lady I spoke to could not explain and when I asked them to email me the statement they did not. After two weeks I called them to cancel the contract. Now on the 22-10-2015 after 17 months I recieved a call from company called VVM saying that I owe Vodacom R7000, I asked the lady what this is for and she said its the money I owe Vodacom. And since I cancelled the contract in January 2014 they never called me to request the money and I stopped using thier serices since then. I am very upset about this treatment especially because they never told me this when I was cancelling and they locked my account after reversing the amount they could not explain, meaning I have never used thier data since then and will never use them again because I have been a good client to them and they decided to **** me.
Thank you for voicing your concern to our office.
It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organisation. You will be contacted shortly.
Regards
MK
Best regards,
Thank you for voicing your concern to our office.
It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organisation. You will be contacted shortly.
Regards
MK
Best regards,
