vodacom says we will call you but they never do no follow up

Item: Vodacom
Rating: 1
Author: Marcel Y

I have been ****** was promised a bag and a m pencil with my contract and when i logged a complaint with hello peter they said sum 1 will call me still waiting they really treat customers like we are uneducated please help me log a complaint that will be heard

Helpful (0)

Replies (1)

Vodacom's replyOfficial

25 Feb 2025, 07:38

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply25 Feb 2025, 07:38

Official