Vodacom Says No To Customer Service
<p>This is my second HelloPeter in regards to the same problem. I’ve called Vodacom more than 20 times in the last two months to have this resolved, however it is clear that Vodacom is saying NO to customer service. After my first HelloPeter I was called and they rep**** with a generic response, however two months later the problem still persists. I have saved all my telephonic conversation with Vodacom. It is difficult to understand how a loyal customer of more than ten years can be treated this way. It is clear that Vodacom is in breach of contract and thus left me no choice but to escalate this to the Consumer Ombudsman and to make this public record. I am happy to forward my telephonic conversations to anyone to listen to their incompetence. I say NO to industry bullies like Vodacom, I’ll dispute all future debit orders by Vodacom. ' ********** 916' ' ********** 368'</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
