1 reviews | Active since Apr 2017
Vodacom - says it all
<p>Vodacom has charged me for data not used. *********** consultant migrated me without informing me I would lose my talk time, sms's & data. Account is incorrect and not being amended. Migration day lost me business. Two months later, no amendments on account. Lost all available talk, sms's & data that has been paid for and more. Currently cannot sms and have no caller ID and everytime I call into the customer service department, I have to speak to a new consultant and explain every detail all over again.</p> <p> </p> <p>The first opportunity I get to move over to another service provider, the better. Around 20 years as a client, it's a real shame Vodacom. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
