1 reviews | Active since Aug 2015
Vodacom says i requested insurance in the 1st of August 2017 but i have never requested insurance. I already have insurance with another company so why would i request a second one?
I called Vodacom and asked why my installments are so much all of a sudden and i was told it is because I requested insurance. I told them i have never requested insurance from vodacom and so i need it reversed and cancelled. They told me they can't do that until i settle what i owe! What nonsense is this??!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team