Vodacom says I purchased a data bundle but doesn't activate it

<p>I purchased a 500MB data bundle on 23 Nov 2016 and received an email (which I still have) saying it was sucessfully purchased, order number is E ********** . I now received an sms saying I have run out of data and are out of bundle. I phoned Vodacom and the person I spoke with confirmed that this bundle was not activated, if it was I would not have gone out of bundle, Vodacom indicates to me I succesfully purcahsed a bundle, would probably charge me for it and then doesn't activate it, causing me to go out of bundle, for which I will unfairly be charged. I also now had to purchase another 500MB data bundle, to avoid any out of bundle costs while Vodacom investigates, which could be 2 days. Vodacom is robbing their clients!!!!! My reference number for this call with Vodacom is 1- ********** 91576. Poor Poor Service.</p>