VODACOM SAYS I MUST PAY FOR A WARRANTY REPLACEMENT SAMSUNG GEAR 2 THAT THEY CAN'T FIX??

<p>I took my Samsung Gear 2 watch in for repairs and strap replacement at Vodacom Langeberg Mall (Mossel Bay) on 14 October 2016 (Job # ********** 6) and then it was collected on the 27 October only to find out that Vodacom had seen it appropriate to fit a ladies strap which obviously was too small. The watch was taken back to Vodacom Mossel Bay on 4 November and it was sent away again (Job # ********** 0). I have been phoned twice by the manager at Vodacom Mossel Bay to say that I must now pay for a replacement Gear 2 as Vodacom has no parts and the price of a new unit has gone up by R1900 the first time and then after complaining was phoned the second time that it would now only cost me R900 for a new unit. This is HIGHLY suspicious as in terms of the CPA the supplier has to replace the unit at their cost if they cannot repair or do not have parts for the unit which is under warranty and even more importantly was less than 6 months old when taken in the first time?? It is going on for 2 months now and I am still no closer to getting this matter sorted!!</p>