ST
SHAUN T

1 reviews | Active since May 2015

28 May 2015, 10:43

VODACOM SAYS: APPLE IPHONE 6 BENTS IN NORMAL USE!

I took my bent iPhone 6 to the George Mall branch, the phone was sent to the repair center in JHB, coming back with a report saying the phone is BENT!! and want me to pay R4600.00.<br> <br> The quote was sms'd to me, but i told the branch i didnt have a alternative number and they must email me. the branch could not even supply me with a loan phone, this after entering a R14000.00 plus contract with vodacom shocking!<br> <br> Vodacom denies knowledge that Apple publicly announced that there was a flaw in the iPhone 6 design, Embarrassing if you ask me, there are so many complaints regarding this on the internet. I also asked them proof that i bent the phone, which they also cannot do! all they can say is the phone is bent, which i know.<br> <br> PUBLIC BE WARNED!!!<br> Think twice before you get an iPhone from Vodacom. They will make you wait for months on back order then play innocent when you have trouble. According to Vodacom advance repair center the iPhone bends if in normal use even in a protective cover like in my case.<br> <br>

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Replies (1)
Vodacom
Vodacom's reply28 May 2015, 13:14
Official
Hello shauntitus,


A Vodacom Service Consultant will contact you shortly.

regards,
Vodacom Consumer Website Team