Vodacom Savannah Mall = NO SERVICE!

I am loathed to even give 1 star. I went to the store to upgrade my contract. I had to ask the 2 members of staff perched on the ticket machine to please move so that I could access the machine. I took my number and a seat as the 3 sales consultants seemed to be busy. 2 of the 3 stations cleared of customers and I was left sitting. I then realized that the third consultant was chatting to a friend and not a client as the 4 ladies played on their phones and chatted and laughed between themselves. I had been in the store for about 30 minutes already. Two people entered the store and were briefly assisted with information by one of the consultants. I left the store after about 40 minutes without upgrading my contract or phone. I am beyond disgusted by the behaviour of these consultants. I have been a loyal Vodacom client for many years but somehow thing a change to a different provider is the order of the day.