SS
Sammyfish S

1 reviews | Active since Nov 2013

13 Nov 2025, 08:47

Vodacom savage where upgraded my contract without my consent

Vodacom upgraded my contract without my consent for further 3 years and I am very angry. I told them to change my number to prepaid as I'm not using it and I'm unemployed. That's very selfish to upgrade. I have been a loyal customer for many years and to be treated like this is savage & bad from Vodacom.

Please change my number to prepaid asap.

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Replies (1)
Vodacom
Vodacom's reply13 Nov 2025, 12:46
Official
 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards, 
Vodacom Consumer Website Team