MC
Marisckha C

1 reviews | Active since Sept 2015

05 Apr 2018, 13:57

Vodacom sasolburg sucks

i dont even want to give any stars i was suppose to upgrade on Sunday i asked for the Samsung S9 + gear 3 frontier. so they do not have in stock i asked them to order. they said it will take 2 -3 working days . i agree and said i will come and collect on Thursday. today i went there o sorry we didn'treceive anything. after i wasted my petrol to go there. and i also phoned them today . no said the lady it will be as Sasolburg branch before 2 i think Vodacom need to tell the clients 7 working days spoken to the manager. he said its not there fault its the stores so way advertised something but do not have it in stock???? vodacom is making me want to go to another provider than Vodacom. seriously

0
Replies (1)
Vodacom
Vodacom's reply05 Apr 2018, 14:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team