TR
Tarrick R
1 reviews | Active since May 2019
29 Apr 2020, 10:14
Vodacom - SA's WOLF OF "Wall Street"
Vodacom fibre has been the biggest mistake I have ever made! The line is as secure as the future is with COVID 19! I asked for an uncapped line - but NOT ONCE did they mention their fair use policy and that they throttle you all the way down to what feels like EDGE on a blackberry! Called their sales team - got an answer in 2min - call their support team - you lucky if they answer in 30min. PATHETIC AND DISGRACEFUL
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Vodacom's replyOfficial
29 Apr 2020, 11:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Apr 2020, 11:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team