1 reviews | Active since Sept 2011
Vodacom Sandton City (Mandela Square)
<p>I recently got a new phone from Vodacom, I have two phones and I needed an adapter for a micro sim. I went to the Vodacom in Sandton to purchase one for around R115 rand last week. Today I open the package and there is literally nothing inside. I do not have the slip as I threw it away, but I can prove this I bought this there from my bank statement. It is literally beyoned me how nothing was in the package. I'm sure if you go through a quality check process you will find that there is no adapter. It just felt like I threw away money for an empty packet. </p> <p>Please give me a call on ********** or e-mail me on **********
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day Mr A Mohamed
We are sorry to hear of the circumstances under which your posting has reached us.
As per our discussion, I have been in contact with you and believe that your matter is now resolved.
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Kind Regards
KH
Vodacom Escalations Support
Good Day Mr A Mohamed
We are sorry to hear of the circumstances under which your posting has reached us.
As per our discussion, I have been in contact with you and believe that your matter is now resolved.
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Kind Regards
KH
Vodacom Escalations Support
