1 reviews | Active since Aug 2015
Vodacom Sandown - The Extra Mile
I would like to commend Mandla and Tiisetso from the Vodacom Sandown branch for going the extra mile and getting me the deal and phone that I really wanted. I have travelled to at least 3 malls across all competitors and brands and was unsuccessful in getting the phone I wanted. I approached Tiisetso and she contacted me continuously during the week of 17 August to update me on the progress of the phone. She even took my call whilst she was out of the office on leave! Extra mile, indeed.<br> <br> Mandla assisted in her absence and sealed the deal. After being to the various competitors, I slowly started losing faith in customer service, though Mandla and Tiisetso reinstalled my faith!<br> <br> Thanks to you guys as even though it is considered \your job"you truly personify great customer service and putting the customer first.<br> <br> Happy to be with Vodacom and will be moving the family over soon! """
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Vodacom
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Vodacom
