Vodacom / Samung **** DEALS with promised FREE items

I purchased a phone on Black Friday - This was a Vodacom offer that stated I get buds and a watch on this deal.... I was told in store to go online at Samsung's website to claim the buds and watch with my slip. I did that... I received a claim number which was approved. After numerous attempts Samsung is not answering or delivering the rest of my offer. Vodacom contacted me to find out if I received my phone - I asked the Vodacom agent about my buds and watch and if she can see something on the system. She said yes, I must wait 7 working days and that the correct department will contact me for assistance. So it has been 7 working days. Samsung doesn't answer their e-mail or the number given.

This was a Vodacom offer advertised by Vodacom - So now I am waiting for Vodacom to sort out my problem.

Please assist me - or should I cancel my contract as I did not receive my full offer? Breach of contract and empty offerings....