Vodacom / Samsung Bad Combination

I purchased a brand new Samsung Galaxy S6 smart phone from Vodashop Greenstone yesterday (3/2/2016).<br> This morning the phone refuses to turn on or charge. It is totally dead. The clowns at the Vodashop tell me that it will take 7 days to check what is wrong and will not replace immediately. I haven't started using the product and it is already faulty.<br> <br> As for Samsung, how can a brand new product be faulty? Is this the kind of ******* that you are selling in South Africa. I bought the phone for someone else. Thank *** I don't use this *******.<br> <br> I will demand my money back and will be cancelling the contract I have with Vodacom.<br> <br> ******* service all round.