1 reviews | Active since Jun 2015
Vodacom - Same speed on sending invoices as you have on debiting accounts!!!
<p> </p> <p>For the past 4 months, I've had to call each month to request that my statement is sent to me. Every month there is another excuse! The call centre's response is that I'm not the only one - are you kidding me?? How about you put the same efficiency on sending statements as you have in debiting my account!! Why is it legal for you to go into my account without me getting the statement!!! MTN is on it's knees as a company - is Vodacom next?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
