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ethel B

1 reviews | Active since Sept 2013

27 Jun 2024, 10:11

Vodacom sales....so bad

What an awful experience. The sales lady bombarded me even when I tried to tell her what we need. She'd rather tell me what I need....and whe I didn't want her deal she just put the phone down in my ear..... for contract no ***

0
Replies (3)
Vodacom
Vodacom's reply27 Jun 2024, 12:10
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply02 Jul 2024, 10:02
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team

Best regards,

eB
ethel B's update03 Jul 2024, 16:07
Reviewer Update
I would prefer if you contact me via email. ***.
Kind regards
Ethel Beukes