Vodacom sales/Contracts

Item: Vodacom
Rating: 1
Author: Hlonela S

Been trying to get Vodacom contract but their customer agents are not helpful at all, I've spoken to 4 and they all were going to "get back to me" from the 10th of April till today no one has assisted me.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

24 Apr 2024, 08:11

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply24 Apr 2024, 08:11

Official

Best regards,

Vodacom's replyOfficial

29 Apr 2024, 07:08

Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that your query is currently being addressed by the relevant Sales Department who will be contacting you to offer further assistance.

Regards

Vodacom Consumer Website Team

Best regards,

Vodacom's reply29 Apr 2024, 07:08

Official

Best regards,

Vodacom sales/Contracts

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