Vodacom Sales ******** (Offered free extra 5GB Data and wifi router but charged at the end of the month)

<p>I am a customer of Vodacom for a number of years now. I received a call in mid February 2017 and was told that due to the fact that I am a valuable and loyal customer of Vodacom, Vodacom would like to give me additional 5GB of data for free. At first i refused and explained that i do not need the extra data as I am covered by free wifi at home and free wifi at work as well. I asked the consultant repeatedly how much this will cost and I was told it's absolutely free as it's a promotion from Vodacom.</p> <p>I was then offered a Vodafone wifi router which is on Top Up and also a Microsoft Office starter software to use for one year free of charge!</p> <p>Again I asked about the charges and the consultant reassured me that this is free of charge and the addtional data will be loaded in 48hrs on my number!</p> <p>I did not receive any additional data on my existing number but received a parcel from Vodacom a few days later!</p> <p>I did not even activate or use any of the items delivered to me as there is no need for them!!!</p> <p>I am very disappointed in the way Vodacom sells their products by misleading their customers!</p> <p> </p> <p>***I AM DEEPLY HURT AND DISAPPOINTED AND URGENTLY REQUEST A COPY OF THE CALL THAT WAS MADE TO ME, AND REQUEST AN IMMEDIATE INVESTIGATION ON THE CONSULTANT THAT USED "FALSE TECHNIQUES " TO SELL ME ADDITIONAL PRODUCTS.</p> <p>I AM CANCELLING THE DEBIT ORDER WITH MY BANK AS I HAVE BEEN ****MED!!</p> <p>My monthly bill was around R39.00 and now Vodacom debited my account with R519.77</p> <p> </p> <p>Please contact me urgently as I am tired of trying to call the whole morning today!</p> <p>I am always told that Vodacom is experiencing high call volumes..</p> <p> </p> <p>My Vodacom Account number is: I ********** -1</p>