1 reviews | Active since May 2009
Vodacom Sales Rep **** - No Since November no one is helping us Have all on Record
Pastor Sophos Nissiotis my director received a phone call from a Justin Moodley, Justin explained to Pastor Sophos should he take the Samsung Note 8 it would be swift and easy for him to transfer all his data and settings from the current iPhone 6 plus to the Samsung note 8. This was not the case.
The Samsung note 8 sent was also not the right colour. I was then able to get hold of Justin's manager and complained, they then promised us to swap the note 8 with the right colour one and should we still struggle they would send a technician to Pastor Sophos home to try and do the transfer.
The phone was swapped after weeks as the courier company was pathetic.
I then requested we swap the phone for iPhone 10, Justin rep**** per email and said he would send quotes, this was 12 December 2017. Since then I have emailed and phoned Vodacom and have had no response.
NCCC has over 5 contracts with Vodacom and has always paid on time. Telkom is offering the same deal for R1200 per month. If someone can just call me so we get this sorted.
I also have all the phone calls recorded and my next step would be to publish all this information for the public interest on Facebook and run a paid campaign to ensure at least 100 000 people see it and can listen to the phone calls themselves and then decide.
We have been with Vodacom for over 20 years.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day Dewaldt,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Vodacom Consumer Website Team
Good day Dewaldt,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Vodacom Consumer Website Team
