Vodacom Sales people are *********

So disappointed with Vodacom after many years of being an impeccable client. Contract debits run flawlessly for contract duration. My contract expires Jan 2020 so the end of Oct a sneaky devious sales consultant phones and tells me what a loyal client I am and he can offer me more for less. I said as long as the monthly costs are less as I am a pensioner. He confirmed it would be. Low and behold beginning Nov Ram couriers arrive with 2 new SIM cards with no explanation. Why would I need all this, I am retired and on a limited pension. Now my monthly debit order has almost doubled for Jan payment. I can’t afford this and never agreed to increase costs. After all these years with Vodacom I have had enough. Please note this was a call Centre consultant who promised to confirm all by email. This never happened. I don’t want this ridiculous deal and want all reversed and put me in the same state I was before. This is no reference to the Gateway office who tried to help me.