1 reviews | Active since Dec 2020
Vodacom sales lies through Rewards Co and RAM Couriers incompetence
Vodacom unfortunately makes use of a company by the name of Rewards Co to do one thing: sell as many new contracts as possible, regardless of the number of lies told in the process. I got a call from a sales agent a month ago. The sales agent assured me three times during the call that I'd be paying less for 20 Gigs of data on my daughter's contract, than for the current ONE Gig! Well, if something sounds too good to be true, it isn't. I should have just stuck to that basic principle. Two weeks later, when I got another call from an actual honest agent from the same sales company, trying to sell me the same product, I realised that I got caught and set off to my nearest Vodashop, only to be told that the mobile router cannot be returned to them, because they did not sell it to me.... Huh? So, then the hell started with the return process. Vodacom don't answer their phones. Neither does Rewards Co. They do not respond to emails either. RAM Couriers went to an old address, not the one the delivery was made to. My goodness. They answer their phones, but unfortunately, when you do not have a tracking number for a parcel, as I do not have, they simply disconnect the call. Lovely people! Collect your product, Vodacom!
