Vodacom - sales does not meet promises

So i have been with Vodacom for the past 11 years+. Not too many issues - look, they were in no way perfect, but compared to the other services providers, they were a better choice.

Recently, i had a phonecall from a Vodacom tele salesman / marketer who tried to sell me a 20GB data bundle that is transferable to any Vodacom number.

I immediately got agitated but when i thougjt it over, it made sense to buy 1 bundle and distribute to mom, dad, girlfriend etc who is also Vodacom.

So i accepted and agreed, but i have Literally stayed that I say yes ONLY IF IT IS TRANSFERABLE between other numbers, otherwise, im wasting time and money. Again he promised that it was the case.

Luckily - all calls are recorded for quality purposes, so i sincerely hope that if there will be any feedback from this, we can pull the recording.

So i have received the sim card but can do nothing with it. Do you know what is interesting? 4 out of 4 Vodacim customer care consultants did not even know about the product / promotion and also immediately said there is no way that i cud transfer.

2 out of e Vodacom outlets showed me the door because of the same reason.

I tried myself - but no success. Now im stuck with a contract i cannot utilise as per discussion.

Vodacom please lwt mw know what i stand to do...???